Home | Active Computer Support

Active
Computer
Support

Sales & Service
for
Businesses
and
the Discerning Individual


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TEL:02 4787 6555
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Welcome to Active Computer Support Website

Active Computer Support is a Computer Shop and Service Centre for all types of computers and computer accessories. We are located in Blackheath, in the beautiful Blue Mountains on the outskirts of Sydney in New South Wales, Australia. The Shop is open six days a week (Mon to Sat) from 9am to 5pm . The Service Centre is open the same hours by appointment.

Our Shop sells a range of 'Systems' including Tablets, Laptops, Desktops and Servers, 'Parts' including hard disks and memory, 'Accessories' including monitors and speakers, 'Protection Equipment' including UPS and surge protector power boards, 'Surveillance Equipment' including indoor or outdoor cameras and network recorders, 'File servers' including QNAP 2 and 4 hard disk units and custom made file servers, 'Software' including operating systems, applications and utilities, 'Networking Equipment' including routers, print servers and wifi extenders, 'Printers & MFCs' from manufacturers like Canon and Brother, 'Cartridges and Toners' including a selection of genuine Brother, Canon, Epson, HP and Lexmark cartridges, 'Toys' including solar remote controlled cars and bubble makers, 'Electronic Gifts' including car and camping equipment and a variety of meters, 'Media' like writeable CDs & DVDs plus sleeves.

We have competent Professional Service Staff who are Electrical Engineers and very experienced IT Consultants. In our Service Centre, we do upgrades, set-up and repairs on desktops, servers, laptops and tablets, we design, build, configure or fix simple or complicated networks and we design and build custom-made desktops and servers. We have a thorough knowledge and hence can service Mac, Linux and Windows machines. We can do specialist programming with or without gui's and design, administer, host and build websites either informational or on-line shop based.

Our Internet Access has five computers for office use and printing and 2 wireless networks if you bring your own computer. Our Training Facilities are comprehensive with classes of between 1 and 10 people. We run training workshops on topics from the general, like how to set up and use your laptop or tablet, to the more advanced like how to edit and process sound files. These facilities are available six days a week. See our training page for the courses organised for 2014.

Peruse Our Website

This, the Home page of Active Computer Support (ACS), contains general information about us and the products and services we have on offer.

For an overview of what we have for sale in our shop at 64 Govetts Leap Rd, Blackheath; see our Our Shop page.

Please visit our Services page for the complete range of Computer Engineering and Technical services we offer.

For connection to our online shop; click on the Online Shop button or text.

Check out the Internet page for information about the internet access and office facilities we have.

Check out the Training page for information about the training courses we run as well as the course application forms and pamphlets.

Visit our About Us page to get details on our organisation and about our staff.

Visit our Contact Us page to get details on how to Contact us as well as an email contact form.


Our Commitment to You

Our technical staff are highly qualified and experienced IT Consultants with Professional Electrical Engineering Degrees and majoring in Computer Engineering and Telecommunications.

We are located in Blackheath in New South Wales, Australia and are the most comprehensive computer shop and service centre in the Blue Mountains.

Our vision is for sustainable development, while maintaining ethical business practice and achieving excellence in our products and services. We cater especially to Businesses and the discerning individual.

We provide our clients:

  • top quality products with warranty on all manufacturing defects.
  • well designed and integrated systems and networks with added professional IT support.
  • first class comprehensive service with 'data safety' and 'system security' as a primary concern.
  • a Professional Opinion that is backed by thorough scientific knowledge and experience.

Why Choose Active Computer Support?

Active Computer Support has ...

  • a light and airy shop with friendly and competent staff to assist you with your purchase.

  • a wide range of high quality stock consisting of systems, parts, accessories, tools, audio, video, cartridges, cables and electronic gifts.

  • a comprehensive service centre with five service computers and comprehensive service tools.

  • two senior technical staff (IT Consultants) with Professional Electrical Engineering degrees and many years experience in the computer and telecommunications areas to work on your job or supervise the trainees.

  • commercial teamviewer access for safe secure remote maintenance.

  • capable and competent staff to service your computer back at base or onsite.

  • a wide variety of parts and tools to service laptops, desktops, servers, netbooks and tablets with any of windows, linux, android or mac operating systems.

  • experience in responsive web design, web hosting and online shop administration.

  • a wide and comprehensive knowledge of computer interfacing and associated computer programming.

  • a wide and comprehensive knowledge of audio and video products, software and interfacing.

  • a comprehensive internet and training centre.

  • ample free parking behind the store and on the street.

  • opening hours from 9am to 5pm Monday to Saturday.